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Same Facts, Different Remedy: Linguistic Profiling and Arbitrariness in LLM and System One Decisions

arXiv paper auditing three remedy-decision systems on US consumer financial complaints: GPT-4o-mini, GPT-5-mini, and Jev, a probabilistic System One model returning a distribution over remedies. It separates group-scale disparities from individual decision instability.
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Article
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2 min
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Added
Nov 2026

Highlights

  • Audits GPT-4o-mini, GPT-5-mini, and Jev on sociolinguistic rewrites of US consumer financial complaints.
  • Monetary-remedy gaps by age, education, and SES are within 0.5 percentage points.
  • Two style versions of the same complaint get different monetary decisions 2.6-6.3% of the time.
  • All three systems respond 49-387 times more strongly to remedy-relevant facts than to style.
  • Standardizing style cut GPT-4o-mini's education and SES gaps by 94% and 87% but reversed two Jev gaps.

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