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Portuguese-language Google Colab notebook that routes delivery support tickets with Jev's Score and Choice primitives, turning report text, user history, and financial volume into a 1-10 complexity index and a deterministic lane choice.
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- 2 min
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- Added
- Nov 2026
Highlights
- Notebook models a support triage engine with Jev Score and Choice primitives.
- Score maps report text, user history, and financial volume to a 1-10 complexity index.
- Choice routes each ticket deterministically to a lane based on that complexity value.
- The feasibility study reports Jev answering about 160 times faster than a conventional LLM.
- Runs in Google Colab by executing the notebook cells in sequence.
Questions about this entry
Short answers drawn from the linked project or page.
Open the notebook file in Google Colab and execute the cells in sequence: the first cells initialize the Jev engine, the next load the scenario dataset, and the final cells render the operations dashboard with performance charts.
Score evaluates the unstructured report body, the user's history, and financial volume, converting them into a linear complexity index from 1 to 10 that drives the rest of the pipeline.
Choice performs deterministic routing, selecting the destination lane immediately from the complexity value produced by Score, so identical inputs map to the same lane.
It uses a simulated dataset of everyday delivery support reports, including missing items, packaging problems, and users with a high number of recent tickets, isolating variables so the logic engine can be audited.
The feasibility study compares Jev with a commercial generative LLM such as GPT-4o per 1 million requests and reports Jev responding roughly 160 times faster, with a sharp reduction in cost per call.
The project is written in Portuguese and delivered as a Python notebook designed for Google Colab, consolidating actions and metrics into a structured dataframe for management review.
It is a simulation and feasibility study over synthetic delivery tickets rather than a production support system; the material describes no deployment, authentication, or live integration with a ticketing platform.
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